Important Information for Tourists

Important Information for Tourists


General Information

 Uzbekistan republic is situated between two rivers - Amudarya and Sirdarya. There are 12 regions and one autonomous republic Karakalpakistan. Uzbekistan is situated in the very heart of Central Asia, bordering with the five more countries. The 448.9 000 square kilometers are shared among 38 million people of different nationalities (130 nationalities). The area is diverse according to landscape: steppes, deserts, lakes, mountains …

Tashkent is the capital of the republic of Uzbekistan.



National currency is sum, the rate changes every Tuesday (generally +20 sums per 1 foreign currency). Majority of exchange offices accept euro, US dollars. The other currencies could be exchanged only in banks at the exchange departments. The exchange offices have their own schedule which differs from the working hours in Uzbekistan (8:00-17:00) but there are ATM machines available at the majority of hotels in order to exchange even cash to cash! To chack the rate you can visit National Bank of Uzbekistan website https://nbu.uz/en/exchange-rates/


The notes which were produced before 1996, can’t be exchanged in the country legally, also crumpled and inscribed, stamped ones are difficult to exchange.

Warning! Do not exchange the money at markets or illegal places which are not the exchange offices or banks as it ist he attempt to break the law. It is prohibited.


It is not easy to find the restaurants, hotels, shops which accept credit cards. Due to this fact it is better to keep the card as an optional variant, but not the main material source. The ATM machines 24Kapital bank can be used to get the cash from the Visa credit card, for the same operation you can use Asaka Bank ATM machine if you own Master Card.

Travellers’ chacks are not issued to all of the banks.


Necessary documents for entry to Uzbekistan

To enter and travel around Uzbekistan, for all foreign citizens is required passport, and visa for those countries which are not in the list of free 30 days visa entry.


1. A bilateral visa-free regime has been established with Kyrgyzstan (up to 60 days), Tajikistan (up to 30 days), Azerbaijan, Armenia, Belarus, Georgia, Kazakhstan, Moldova, Russia and Ukraine.

2. A visa-free regime is introduced for 30 days period for citizens of Andorra Principality, Australian Union, Austrian Republic, Argentine Republic, Bosnia and Herzegovina,  Brunei Darussalam State, Canada, Czech Republic, Federative Republic of Brazil, Federal Republic of Germany, Finland Republic, French Republic, Grand Duchy of Luxembourg, Hungary, Greek Republic, Israel, Indonesia, Ireland, Iceland, Italian Republic,  Liechtenstein, Montenegro, Principality of Monaco, the Kingdom of Belgium, the Kingdom of Denmark, the Kingdom of Spain, the Kingdom of the Netherlands, the Kingdom of Norway, the Kingdom of Sweden, the Republic of Latvia, the Republic of Lithuania, Malaysia, Mongolia, New Zealand, Portugal Republic, Republic of Bulgaria, Republic of Cyprus, Republic of Korea, Republic of Malta, Republic of Poland, Republic of San Marino, Republic of Serbia, Singapore, Republic of Slovenia, Republic of Croatia, Republic of Chile, Romania, Slovak Republic, Republic of Turkey, Swiss Confederation, Republic of Estonia, Japan, UAE, United Kingdom of Great Britain and Northern Ireland , Vatican.

The visa-free regime applies to citizens of these countries, holders of all categories of passports (diplomatic, service and civil) planning to visit the Republic of Uzbekistan for up to 30 days, regardless of the purpose of their trip. In order to enter the country, a person must have a valid national passport or another substitute document used for travel to foreign countries.

The visa-free regime does not apply to stateless persons permanently residing in the territories of these countries.

Accordingly, the visa-free regime is valid for 30 days from the date of entry into Uzbekistan. Before the end of the 30-day visa-free stay period, a foreign citizen must leave the Republic of Uzbekistan. Exceeding the 30-day visa-free stay is recognized as violation of the Rules of stay of foreign citizens in the Republic of Uzbekistan.

Accordingly, if it is necessary to stay in Uzbekistan for more than 30 days, a foreign citizen must obtain an entry visa to the Republic of Uzbekistan in accordance with the established procedure, corresponding to the purpose of his trip.

3. Visa-free entry to the Republic of Uzbekistan for foreign citizens up to 16 year old with biometric travel document. In this case they must be accompanied by legal representatives and they can stay in Uzbekistan for the duration of the visa of the accompanying person, but not more than ninety days since the date of entry into the country.

4. A visa-free regime is established with China, Hungary, Tajikistan and Turkmenistan (up to 30 days), India, the Republic of Korea and Vietnam (up to 60 days), Brazil, Latvia, Poland, Romania, Singapore, Slovakia, Estonia, Kuwait and Turkey (up to 90 days). Citizens of these countries (except India) who hold diplomatic passports and are accredited as employees of diplomatic missions or consular offices of their countries located on the territory of Uzbekistan, as well as members of their families have the right to enter and stay without visas for the entire period of work.

5. Introduced the system of issuing electronic entry tourist visas (e-visa.gov.uz) for foreign citizens, which has simplified the procedure of issuing visas (list of countries in Attachment 1);

Starting from March 15, 2019, new system of electronic entry visas with a validity period of 30 days has been introduced:

- double entry, with a consular fee of $ 35;

- multiple entry, with a consular fee of $ 50.

6. Introduced new short-term transit visa-free entry to the Republic of Uzbekistan for a period of five days for a citizens of several countries (list of countries in Attachment 2). In this case the foreigners must come through international airports of Uzbekistan, showing to frontier officer that they have an air ticket of “Uzbekistan Airways” National aircompany to a third country. This procedure is applying to transiting passengers wishing to explore the sights-seeing of Uzbekistan.

7. Uzbekistan and Japan issue visas without consular fees on the mutual basis.

At the airport of Uzbekistan.

According to new visa regime you are not required to fill –in declaration forms in order to enter the country.

The above rule doesn’t have power in case of
1) you have cash amount more than 2000 $ per person,

2) you are going to bring to the country the valuable things /objects which cost is more than 2000$
3) Drons are not allowed to bring into the country.

4) If you are not sure about anything you are going to bring with you, we can clarify it for you! Leave us a message or call +998 78 1208645 Custom department of the airport Tashkent (person speaking English)

The following form is required for the foreigners who are considering themselves matching to the 1 or 2, have to fill in the form.


When filling out the customs Declaration, you need to show all available currency, traveler's checks and jewelry. Also, all your other valuables, cell phones, equipment and other you will need to declare, marking as «not new».


The import of currency has no restrictions, but in turn, the export of currency should not exceed the amount of import, since at the exit the Declaration will be checked. Because of this, you will need to keep the Declaration until the end of your stay in Uzbekistan.


Since the transportation of medicines without a prescription is limited, you need to pay special attention to the transportation of sleeping pills, painkillers and other drugs.


Since the importation of drugs for commercial purposes is prohibited in Uzbekistan, you should determine what drugs you will take with you.

With regard to alcoholic beverages, you can import and export up to two liters per person.

The gadgets as drons are not allowed on the territory of our republic.



Information about the departure.

It is best if at the airport you will be already two and a half hour before the departure. Forty minutes before departure customs control and check-in  would be finished.

At the time of registration of luggage you will need to pay attention to:

- in economy class, the maximum weight of checked baggage is 20kg per ticket, and in business class 30kg

 the carry - on luggage, in turn is about 5

 kg, but no more.

For any extra luggage you would be pleased to pay extra fee.


Health care.

In Uzbekistan, a greater number of medical services are paid. If you need a doctor, please contact the hotel where you are staying and use the medical insurance, which you will need to issue in your country, finding out in advance whether it will be valid in Uzbekistan.

Majority of public hospitals organize the free first aid to all tourists.


Storage of money and valuables.

It is best if in order to avoid problems and misunderstandings you will not leave documents, money and other important things for you in hotels’ room in your absence. Safety Deposit boxes are available at the front Desk and can be used free of charge.



Uzbekistan has long been famous for its hospitality and friendliness. Tourism in this region is primarily a centuries-old manifestation of the traditions of hospitality.  This is one of the reasons why private hotels and houses of national character are popular in Uzbekistan.

You know how much not to miss, choosing such a hotel. You are guaranteed home comfort, national atmosphere and a hearty breakfast.


Entrance ticket

Tickets to sights of interest are paid separately. Also, the fee for photographing and video recording at historical monuments and inside museums are paid separately.



Museum hours: from 9: 00 a.m.to 6: 00 p.m. (with the lunch time from 1:00-2:00 p.m.). Majority of museums don’t function on Mondays as the internation day off fort he museums except house-museums and the Appplied Art museum.

As mentioned above, photography and video are not allowed but for an additional fee.


Opening hours of shops and government organizations.

Government and commercial organizations are open from 9: 00 a.m. -6: 00 p.m., except Sundays and public holidays.

Banks are open from 9: 00 a.m. -6: 00 p.m from Monday to Friday.

Restaurants are open until 23: 00, some oft hem work 24/7.

Stores do not have specific opening hours, generally from 10: 00 a.m. -8: 00 p.m.


Public holidays

January 1st -New year;

January 14th -Defender of the Motherland Day;

March 21st - Navruz holiday, namely the new year of the peoples of Central Asia;

March 8th -international women's day;

May 9th - day of memory and honor, devoted to victims of WW II.

September 1st-Independence Day of Uzbekistan;

October 1st-Teachers and Mentors‘ day;

December 8th -Constitution day of the Republic of Uzbekistan;

The first day of the religious Muslim holiday " Ruza Hait» and  The first day of the religious Muslim holiday "Kurban Hait", the dates chenges every year.



Uzbekistan is safe and quiet. One of the reasons is the peaceful and hospitable nature of the locals, but what is much more important is that the state pays special attention to the safety of its people and foreign citizens. Due to the last mentioned, the crime rate is very low.



Dishes of Uzbek national cuisine are varied and very high in calories. You can try dozens of types of pilaf, samosa, lagman, manta, kebabs, as well as sweets in almost any cafe, restaurant.



Water and drinks

Tap water is not recommended for drinking in order to avoid indigestion. In hotels, pharmacies and any store the mineral water in plastic and glass bottles are available.

Fruits and vegetables should be washed in running or boiled water.

Alcoholic beverages can be purchased in specialized wine shops.


Clothes and shoes

The style of clothing can be any, depending on your preferences. Exceptions are the dedication of religious buildings. In such places, try not to offend the gaze of the servants of mosques, dressing up too much or on the opposite wearing too open outfits.

With regards to evening and casual outfits there are no restrictions.

If we talk about shoes, it should be noted that during excursions the light, easy to take off and put on shoes should be worn, as there are many places which you could enter after taking off the shoes.
Since the tours include hiking, comfortable shoes are more welcome than ever.


Mobile networks in Uzbekistan

You can get a local SIM card at the mobile operator's offices by providing your passport. Our company can provide you with simcard as well in order not to bother you. Here is a list of those companies which services you can use:

UCELL: www.ucell.uz

BEELINE: www.beeline.uz

Uzmobile GSM: uzmobile.uz

UMS: ums.uz


The Internet

Most hotels in Uzbekistan have Wi-Fi. The password from which you can find out at the reception.

 You can also find out the internet packeges of your chosen company in the offices of the mobile operators.

Wi-Fi doesn’t have connections everywhere.



The climate of Uzbekistan is sharply continental. It is characterized by a sharp amplitude of day and night, summer and winter temperatures. The temperature difference between the seasons is quite significant, depending on the time of the year. The average temperature of January can drop to -6 ° C ( 21,2 F ), and the average temperature of July rises to + 32 ° C (89,6 F),  the amount of precipitation is very small, because of this agriculture is more dependent on irrigation as the humidity level is too low.


Export of cultural values.

In Uzbekistan, the export of some goods without examination is impossible. It will be best if buying any product you contact the seller, the guide in case you have any questions about the exam.

Carpets, musical instruments, fiction books, suzanne, art objects made of silver and other handmade products are subjected to examination.

If the product that you have purchased for more than fifty years, you will not be able to take it outside of Uzbekistan. Violators are sentenced for fines and confiscation of the object.


Rule of conduct

Men are greeted with a handshake. It is undesirable for women to take men by the hand without first asking their consent. With women, it is not customary to greet with the hand, a verbal greeting or a slight bend of the head is enough.

The house of Uzbeks is not accepted to enter wearing shoes. There is  the  best to leave shoes at the front door. If the owner goes ahead of you and enters the house in shoes, then this prohibition is removed.


Ramadan is the month of Muslim fasting, however, restaurants, bars and cafes continue to operate as usual. But at this time, the local population is limited to drink alcohol. And it is best not to use alcohol in conversation with people who are fasting, so as not to conflict.



In the Republic of Uzbekistan, the official language is Uzbek. However, in cities such as Bukhara and Samarkand, local residents can communicate in Tajik.

Russian, in turn, is a very common language. And 80% of the population speak and understand it, especially urban population.




Time pole : in Tashkent: UTC+03:00

Most population is Muslims (around 80%). Though, there are representatives from other religions Christianity, Catholics and others.

International phone code: +998

Registrations must be provided  to you from your hotel. They should be provided on your return way.

Voltage  220V, 50 Hz


The main cities and towns of Uzbekistan: Tashkent, Samarkand, Bukhara, Khoresm, Namangan, Andijan, Zaravshan.

Shopping is one of our cultural characteristics. You can buy national sweets, souvenirs, magnets, hand-embroidery pillow covers and blankets, hand-made wooden pencil boxes with a secret.


Contact numbers in Uzbekistan

National area code: 00-998-71

Emergency contact number; 00-998-97-7476961


Fire Alarm -01

Police - 02